Forum's Notifications ending up in spam/junk folders

[Scientist]

I just found a problem with the board, or may be the email address set by admin in "from" field (I think you are using vBulletin so I hope you know where to set this option in AdminCP), is now pushing mails to spam folders. At Gmail I was looking into spam folder to check if one of mails did end up there, and I found mail from Encode's topic reply to freearc topic. then I moved mail to inbox and when read it had a notification. Here is the top of the mail:




And when viewed the original header the From: header contains:

From: "ENCODE.DREAMHOSTERS.COM FORUM" <ilia_muraviev@.........>

(......... is domain, to not let your email go into hands of spammers)

I hope you change it, so that we do not miss any reply or new topic.

regards

[Surfer]

You can change it by yourself.

Press "Not a phishing" and then "Not a spam".

[Scientist]

But maybe the people do not know this option, or may be - they do not check spam folders will simply loose notifications.

Respects...

[Shelwien]

There's no way to control the gmail spam filter from outside.
Also even clicking "not spam" for one message may not help -
you may have to add the "from" email to "contacts".