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Thread: Forum's Notifications ending up in spam/junk folders

  1. #1
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    Post Forum's Notifications ending up in spam/junk folders

    I just found a problem with the board, or may be the email address set by admin in "from" field (I think you are using vBulletin so I hope you know where to set this option in AdminCP), is now pushing mails to spam folders. At Gmail I was looking into spam folder to check if one of mails did end up there, and I found mail from Encode's topic reply to freearc topic. then I moved mail to inbox and when read it had a notification. Here is the top of the mail:




    And when viewed the original header the From: header contains:

    From: "ENCODE.DREAMHOSTERS.COM FORUM" <ilia_muraviev@.........>

    (......... is domain, to not let your email go into hands of spammers)

    I hope you change it, so that we do not miss any reply or new topic.

    regards

  2. #2
    Member Surfer's Avatar
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    You can change it by yourself.

    Press "Not a phishing" and then "Not a spam".

  3. #3
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    Post

    But maybe the people do not know this option, or may be - they do not check spam folders will simply loose notifications.

    Respects...

  4. #4
    Administrator Shelwien's Avatar
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    There's no way to control the gmail spam filter from outside.
    Also even clicking "not spam" for one message may not help -
    you may have to add the "from" email to "contacts".

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