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Thread: Server error

  1. #1
    Member lz77's Avatar
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    Angry Server error

    I can not send messages... This is a test.
    Just tried to send private message to Shelwien, but got Internal Server error...
    The mail box webmaster(a)encode.su does not exists...
    Last edited by lz77; 26th July 2020 at 12:43.

  2. #2
    Administrator Shelwien's Avatar
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    Sorry to hear the trouble with additional mod security issues.

    I reloaded modsecurity on your web server to see if that helps. I also
    confirmed the URL you shared loads up without any errors.

    If you're still encountering mod security errors or any additional
    issues, please do reply back or write in to DreamHost any time.
    Thanks for contacting us. I'm checking on this issue with our Security
    team to see if Mod_Sec rules can be adjusted to reduce the instances of
    false positives. Once I have heard back from the Security on this I will
    let you know. Thanks for your patience.

  3. #3
    Member lz77's Avatar
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    I see again Internal Server Error...
    And I again can not send private message...

  4. #4
    Administrator Shelwien's Avatar
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    Yes, I have problems with that too.

  5. #5
    Administrator Shelwien's Avatar
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    Thank you for passing on additional details. As per your request, I went
    ahead and disabled mod_security from your encode.su domain. The change
    should process within 10-15 minutes. If you wish to turn it back on again
    in the meantime while waiting to hear back from security team, you can do so by
    editing your domain's hosting service.

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